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Building Agreement: Using Emotions as You Negotiate
by Roger Fisher and Daniel Shapiro
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You save £1.80 (20%)
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Building Agreement: Using Emotions as You Negotiate
Whether you're negotiating with an angry boss or a difficult colleague - or, indeed, a stubborn teenager - you can learn to use your emotions to help you achieve the result you want. Building Agreement show you how to control the five 'core concerns' that motivate people: -- Express appreciation for what others think, feel or do -- Build affiliation and turn an adversary into a colleague -- Respect autonomy in others and gain autonomy in return -- Acknowledge status and simultaneously establish your own worth -- Choose a fulfilling role during the process of negotiating Using the latest research of the Harvard Negotiation Project, the group that brought you the groundbreaking book Getting to Yes, this is a superbly practical guide to mastering essential negotiating skills.
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- ISBN
9781905211081
- Published
- June 7th 2007 by Arrow Books Ltd
- Category
- General
- Number of pages
- 256
- County of origin
- UNITED KINGDOM
- Dimensions
- 198 x 129
Borders UK LtdRegistered office: 120 Charing Cross Road, London WC2H 0JR
VAT No: 6500723719
