Weaving together lessons from such international leaders as Siemens, Unilever, Skandia, and Sony, this work introduces knowledge enabling. It describes the five key knowledge enablers , and outlines what it takes to instill a knowledge vision, manage conversations, mobilize knowledge activists, and more.

There's no hiding place for a jump jockey when his courage deserts him

This text aims to encourage the reader to become more aware of the ways people and technology are interrelated. The authors draw on their own empirical research in offices, libraries, schools and hospitals to show how people can engage their own values and commitments while using technology.

Whether you want to write a Petrarchan sonnet for your lover's birthday, an epithalamion for your sister's wedding or a villanelle excoriating the government's housing policy, this book gives you the tools and the confidence to do so with enjoyable exercises, insights and simple step-by-step advice.