Weaving together lessons from such international leaders as Siemens, Unilever, Skandia, and Sony, this work introduces knowledge enabling. It describes the five key knowledge enablers , and outlines what it takes to instill a knowledge vision, manage conversations, mobilize knowledge activists, and more.

Aims to reshape how we think about organization and management. This book is useful for students and business leaders. An accompanying CD-ROM contains instructor's resources to aid classroom teaching.

SECOND EDITION

Confronts the challenge of turning knowledge about how to improve performance into actions that produce measurable results. This book identifies the causes of the knowing-doing gap and explains how to close it.

Policy Paradox integrates case studies and theory with clear critical analysis. Through a rich and complex model, this revised edition continues to show how real-world policy grows out of differing ideals, and even definitions, of such basic societal goals as security, equality and liberty.