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Customer is King: How to Exceed Their Expectations (Virgin Business Guides)

by Robert Craven

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Customer is King: How to Exceed Their Expectations (Virgin Business Guides)

What happens to your customers when you do business with them? Customer is King helps you to approach the problem from the point of view of the clients and work towards the level of customer satisfaction that makes them come back to you again and again. Practical and packed full of easy-to-understand advice, you'll find: * checklists and worksheets, * case studies of real businesses, * frequently asked questions

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ISBN

9780753509685

Published
February 10th 2005 by Virgin Books
Category
Customer Services
Number of pages
288
County of origin
UNITED KINGDOM
Dimensions
210 x 125