What happens to your customers when you do business with them? Customer is King helps you to approach the problem from the point of view of the clients and work towards the level of customer satisfaction that makes them come back to you again and again. Practical and packed full of easy-to-understand advice, you'll find: * checklists and worksheets, * case studies of real businesses, * frequently asked questions
Top reviews
What's your view?
Write a review for Customer is King: How to Exceed Their Expectations (Virgin Business Guides)
- ISBN
9780753509685
- Published
- February 10th 2005 by Virgin Books
- Category
- Customer Services
- Number of pages
- 288
- County of origin
- UNITED KINGDOM
- Dimensions
- 210 x 125