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Dealing with Difficult People
by Roy Lilley
£6.74
£8.99
You save £2.25 (25%)
You save £2.25 (25%)
- Paperback book
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Dealing with Difficult People
Dealing with Difficult People looks at individual behaviour, what drives it and how to cope with it. It explains how to recognize and understand difficult people and their actions as a means to resolve problematic situations and awkward issues. A practical, accessible book, it is essential reading for managers looking to improve performance, sales people looking to win more business and for anyone who has to deal with difficult colleagues or the public.
- ISBN
9780749447519
- Published
- June 3rd 2006 by Kogan Page Ltd
- Category
- Personnel & Human Resources Management
- Number of pages
- 160
- County of origin
- UNITED KINGDOM
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