Loading... Please wait...

Free UK delivery to stores and on orders over £20.00

Add Difficult Conversations: How to Discuss What Matters Most Paperback book by  to your basket Add Difficult Conversations: How to Discuss What Matters Most Paperback book by  to your wishlist
Difficult Conversations: How to Discuss What Matters Most Paperback book by

Difficult Conversations: How to Discuss What Matters Most

by Douglas Stone, Bruce Patton and Sheila Heen

£7.99 £9.99
You save £2.00 (20%)
  • Paperback book Paperback book
  • IN STOCK - usually dispatches within 24 hours IN STOCK - usually dispatches within 24 hours
  • Free UK delivery to your local store Free UK delivery to your local store

Would you prefer a different copy or edition?

Difficult Conversations: How to Discuss What Matters Most

What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend or neighbor, asking a difficult favor, apologizing. We all have conversations that we dread and find unpleasant. But can we develop the skills to make such situations less stressful and more productive? Based on fifteen years of research and consultations with thousands of people, Difficult Conversations pinpoints what works. Use this ground-breaking, step-by-step book to turn your difficult conversations into positive, problem-solving experiences.

Top reviews

What's your view? Write a review for Difficult Conversations: How to Discuss What Matters Most

ISBN

9780140277821

Published
May 25th 2000 by Penguin Books Ltd
Category
General
Number of pages
272
County of origin
UNITED KINGDOM
Dimensions
198 x 129

Powered by Borders' Spookily Accurate Book SuggestionsIf you enjoyed 'Difficult Conversations: How to Discuss What Matters Most', you may also like these:

Getting to Yes a Paperback book  by Roger Fisher, William Ury and Bruce Patton

Getting to Yesby Roger Fisher, William Ury and Bruce Patton

  • Paperback book Paperback book
  • IN STOCK
  • £6.74 £8.99
    You save £2.25 (25%)
  • Add Getting to Yes to your basket
  • Add Getting to Yes to your wishlist
People Skills a Paperback book  by Bolton

People Skillsby Bolton

  • Paperback book Paperback book
  • IN STOCK
  • £7.99 £9.99
    You save £2.00 (20%)
  • Add People Skills to your basket
  • Add People Skills to your wishlist
Men are from Mars, Women are from Venus a Paperback book  by John Gray

Men are from Mars, Women are from Venusby John Gray

  • Paperback book Paperback book
  • IN STOCK
  • £6.74 £8.99
    You save £2.25 (25%)
  • Add Men are from Mars, Women are from Venus to your basket
  • Add Men are from Mars, Women are from Venus to your wishlist
How To Argue And Win Every Time a Paperback book  by Gerry Spence

How To Argue And Win Every Timeby Gerry Spence

  • Paperback book Paperback book
  • Stock currently unavailable
  • £6.39 £7.99
    You save £1.60 (20%)
  • Add How To Argue And Win Every Time to your basket
  • Add How To Argue And Win Every Time to your wishlist
Homecoming a Paperback book  by John Bradshaw

Homecomingby John Bradshaw

  • Paperback book Paperback book
  • IN STOCK
  • £10.39 £12.99
    You save £2.60 (20%)
  • Add Homecoming to your basket
  • Add Homecoming to your wishlist
You Can be Happy No Matter What a Paperback book  by Richard Carlson

You Can be Happy No Matter Whatby Richard Carlson

  • Paperback book Paperback book
  • IN STOCK
  • £9.59 £11.99
    You save £2.40 (20%)
  • Add You Can be Happy No Matter What to your basket
  • Add You Can be Happy No Matter What to your wishlist