Examines the role that social capital plays in organizations. This book argues that social capital is integral to business life and that without it cooperative action isn't possible. It identifies the social elements that contribute to innovation and productivity, and reveals the benefits that derive from investments in social capital.

How can co-operation emerge in a world of self-seeking egoists - whether superpowers, businesses, or individuals - when there is no central authority to police their actions? This title explores this question, and its implications in this age of nuclear weapons and arms talks.

A management book for employees that shows ordinary people how to take ownership of their jobs by developing self-leadership, setting goals, creating learning opportunities, taking risks, building a team and selling ideas. It combines case studies, management techniques and exercises.

Covers what you need to know about organizing engaging meetings, including preparing agendas, controlling what happens behind the scenes prior to and after meetings, and managing conflicting values and personalities. This book provides best practices for supervising or instigating meetings with decision accomplishment outcomes.

Filled with illustrative examples, this book contains techniques for starting meetings on the right foot and ending them positively and decisively. It also offers practical methods for handling emotions when they arise in a group and offers a diagnostic approach for identifying and solving problems that can undermine the group process.

Presents more than 200 valuable tools and skills suitable for facilitators, consultants and any one who works with groups.