A text offering practical advice in dealing with the managerial problems of professional service firms. Issues explored include marketing and business development, multinational strategies, human resource policies, profit improvement strategies, strategic planning, and the effective behaviour of practice leaders.

Establishes the vocabulary and concepts in the field of knowledge management. This book examines how various types of companies can understand, analyze, measure, and manage their intellectual assets, turning corporate wisdom into market value. It also presents an approach to catalogue and store knowledge.

The 80/20 principle - the fact that 80 per cent of results flow from 20 per cent of causes - is the one true principle of highly effective people and organisations. This work shows how you can achieve much more with much less effort, time and resources, simply by concentrating on that all-important 20 per cent.

This work provides a 12-week course that guides the reader through the process of recovering their creative self. It aims to dispel the I'm not talented enough conditioning that tends to hamper the creativity of many people.

The critically acclaimed, national bestseller available in paperback: One of the world's leading creative artists and creator of the smash-hit Broadway show, Movin' Out, shares her secrets for developing and honing your creative talents - at once prescriptive and inspirational, a book to stand alongside The Artist's Way and Bird by Bird.