Alan Cooper calls for a Software Revolution - his best-selling book now in trade paperback with new foreword and afterword.

Shows information architects, designers, and web site developers how to build large-scale and maintainable web sites that are easy to navigate. This book discusses blueprints, wireframes and the role of diagrams in the design phase. It addresses emerging technologies while maintaining its focus on fundamentals.

Describes some of the most important design rules and techniques that are drawn from the rational, functionalist design aesthetic seen in modern graphic design, industrial design, interior design, and architecture - and applies them to various graphical user interface problems experienced in commercial software development.

Deals with content and page design, designing for ease of navigation and users with disabilities. This book presents a series of principles which show: that web users want to find what they're after quickly; and, that if they don't know what they're after, they want to browse quickly and access information they come across in a logical manner.

Defensive design is like defensive driving brought to the Web. Good site defense can make or break the customer experience. This book shows the right (and wrong) ways to get defensive, offers guidelines to prevent errors and rescue customers if a breakdown occurs.It also shows you how to evaluate and improve your own site's defensive design.