Her international bestseller, the book that shows us at last, why we find it so difficult to talk to the opposite sex. Reissued to coincide with her new book The Argument Culture.

A look at how peaceful communication can create compassionate connections with family, friends, and other acquaintances.

When stakes are high, opinions vary, and emotions run strong, you have three choices: avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; and discover how to communicate best when it matters most. This guide gives you the tools you need to step up to life's difficult conversations.

Offers practical advice and techniques for how to get out of a mental rut and make life more rewarding. This work teaches you how to: make friends quickly and easily; increase your popularity; win people to your way of thinking; and more. It helps you turn around your relationships and improve your dealings with all the people in your life.

In this insightful book, Gary Chapman likens expressing your love to learning a second language. "We may be expressing our love for one another, Gary Chapman has been a marriage counsellor for twenty years. He offers advice to help you find the language that's right for you and your spouse.

The best-selling relationship book of all time- over seven million copies sold world wide to date- in a freshly designed new format. Learn how to create understanding and communication between the sexes from this classic and authoritative guide.

What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend or neighbor, asking a difficult favor, apologizing. This book helps you to turn your difficult conversations into positive, problem-solving experiences.

Including case histories and anecdotes, this book shows, among other things, how one Australian scientist convinced the world he'd discovered the cause of stomach ulcers by drinking a glass filled with bacteria, and how a gifted sports reporter got people to watch a football match by showing them the outside of the stadium.

Excellent book with practical guidelines to help parents deal with children who don't listen.

Understanding Media: the most important book ever written on communication. Ignore its message at your peril.

'Deborah Tannen confirms that what is true in the bedroom is also true in the boardroom ... men and women speak different languages' Observer Reissued to coincide with her new book The Argument Culture.

Few of us are armed with the powerful negotiation skills that prevent stubborn haggling and ensure mutual problem-solving. This title presents a few easily remembered principles that will guide readers to success, no matter what the other side does or whatever dirty tricks they resort to.

Tannen's classic investigation into how growing up in different parts of the country, having different ethnic and class backgrounds, even age and personality contribute to different conversational styles. Reissued to coincide with her new book The Argument Culture.

This style manual offers practical advice on improving writing skills. This 'little' book can help students communicate more effectively, showing them how to enliven their sentences, put statements in the positive form and write in a clear and simple style.

Why do daughters complain that their mothers always criticize, while mothers feel hurt that their daughters shut them out? In her most provocative and engaging book to date, Deborah Tannen takes on the often complex, fraught and passionate mother-daughter relationship

A special 15th anniversary edition of this principle-centred approach for solving personal and professional problems.

Explains the psychology of why people say yes - and how to apply these understandings. This book aims to teach the six principles, how to use them to become a skilled persuader - and how to defend yourself against them.