Provides insights and practical advice for novice and veteran alike. This book discusses why people really leave Web sites; making sites usable and accessible; and, surviving executive design whims. It offers help for those whose bosses, clients, stakeholders, and marketing managers insist on doing the wrong thing.

Deals with content and page design, designing for ease of navigation and users with disabilities. This book presents a series of principles which show: that web users want to find what they're after quickly; and, that if they don't know what they're after, they want to browse quickly and access information they come across in a logical manner.

Shows information architects, designers, and web site developers how to build large-scale and maintainable web sites that are easy to navigate. This book discusses blueprints, wireframes and the role of diagrams in the design phase. It addresses emerging technologies while maintaining its focus on fundamentals.

Serves as a guide to the methods of usability engineering. This book provides the tools needed to avoid usability surprises and improve product quality. It includes information on which method to use at various stages during the development lifecycle, along with information on how to run a usability test.

Written by the author of Information Architecture for the World Wide Web , this book examines the convergence of information and connectivity. It discusses the Internet, GIS, and other network technologies that make unlimited findability possible, and explores how the melding of these innovations impacts society.

A guide for those who want to take their Web site(s) to next level and make usability a priority. Through the hundreds of real-world user tests and contemporary Web site critiques, it helps you learn about site design, user experience and usability testing, navigation and search capabilities, old guidelines and prioritizing usability issues.

Alan Cooper calls for a Software Revolution - his best-selling book now in trade paperback with new foreword and afterword.

This comprehensive, cross-disciplinary encyclopaedia of design pairs clear explanations of every design concept with visual examples of the concepts applied in practice. Every major design concept is defined and illustrated for readers to expand their knowledge.

A site that really works fulfills your strategic objectives while meeting the needs of your users. This book aims to minimize the complexity of user-centered design for the Web with explanations and illustrations that focus on ideas rather than tools or techniques.

The gap between designers and developers imagine their users are, and who those users really are can be the biggest problem with product development. This book helps you bridge that gap to understand what your users want and need from your product, and whether they'll be able to use what you've created.

Aims to explain how to design usable web sites in a systematic process applicable to any business need. This book treats web site usability as a preeminent, practical, and realizable business goal, not a buzzword. It examines the spectrum of usability issues, including architecture, navigation, graphical presentation, and page structure.

Defensive design is like defensive driving brought to the Web. Good site defense can make or break the customer experience. This book shows the right (and wrong) ways to get defensive, offers guidelines to prevent errors and rescue customers if a breakdown occurs.It also shows you how to evaluate and improve your own site's defensive design.

Whether it's software, a cell phone, or a refrigerator, your customer wants no, expects your product to be easy to use. This handbook provides step-by-step guidelines to help you test your product for usability. It helps to learn to recognize factors that limit usability and set up a test plan to assess goals for your product's usability.

Offers advice on creating user-friendly interface designs - whether they're delivered on the Web, a CD, or a smart devices like a cell phone. This book expresses solutions to common UI design problems as a collection of patterns - each one containing concrete examples, recommendations, and warnings.

A guide to interactive system design. The author demonstrates that many interface paradigms are dead ends, and that to make computers easier to use requires new approaches. He explains how to effect needed changes, offering specific interface ideas for software designers, developers, and product managers.

Do you spend a lot of time during the design process wondering what users really need? This book is a practical, how-to guide that prepares you to create and test paper prototypes of various kinds of user interfaces. It includes case studies and images that show you real world examples of paper prototyping at work.

This book is intended for everyone in a Web site business, from graphic designers, interaction designers, and software developers to businesspeople. Job titles of the book's readers could include Web Designer, Interaction Designer, Customer-Experience Manager, Usability Researcher, Web Programmer, Software Engineer, Web Business Manager.

Sets out to provide a guide to good design practice.

Technologies have a life cycle, and they must change as they gain maturity. Alas, the computer industry thinks it is still in its rebellious years, exalting in technical complexity. In this book, the author shows why the computer is difficult to use, and why this is so fundamental to its nature.