This course book is designed for short courses of all kinds either in the classroom or for self-study. It contains sufficient theory to lay the foundation for higher speeds for students who chose to progress.

Dedicated text for the most popular units from the revised OCR Text Processing (Business Professional) suite.

Contains over 5 hours practice dictation to give students the practise they need for Teeline success.

Contains activities that are integrated within each unit to ensure that candidates practise their key skills and apply theory as they are learning. This work provides guidance through each unit to help learners think about and plan what evidence they will produce for their portfolio.

A beginner's guide to the basic theory of Pitman 2000, this title gives you a working vocabulary in clear and easy stages. Specially compiled by experts at Pitman to make self-tuition both simple and stimulating, it should be of use to anyone seeking a first or refresher course in Pitman 2000.

Presents exercises in Teeline for all-important reading practice. This work includes reading and dictation passages that help to prepare students for exam work.

Contains activities that are integrated within each unit to ensure that candidates practise their key skills and apply theory as they are learning. This work provides guidance through each unit to help learners think about and plan what evidence they will produce for their portfolio.

Explains the functions of minutes, the different styles, how to take them accurately and how to listen and summarise. This second edition includes a chapter on 'The Requirements of the Freedom of Information Act'. It provides advice on topics such as: setting up a meeting; sections of a meeting; the agenda; personal preparation; and more.

Suitable for management assistants, secretaries and executive assistants, this title deals with various aspects of these vital administrative roles and the necessary skills, including: relationship management, communication and confidence, the secrets of body language, listening and questioning skills, and coping with pressure and stress.

Helps students to practice dictation passages to improve their shorthand speed for exam success. This work covers theory principles in logical progression to build skills and confidence.

Featuring an easy-to-learn method to touch type, this edition includes how to use Microsoft Word 2007 to best advantage.

Pitman New Era shorthand is geared to the needs of top secretaries and professional shorthand writers. This title includes short forms, phrase drills and 'practical dictation' sections of letters, memos and reports. It provides appendices with advice on the treatment of figures and verbatim reporting.

From time to time, everyone is hit with a moment in which setbacks suddenly occur. In these moments, the difference between success and failure comes down to how well one handles the pressure. This book shows readers how they can not only survive the most stressful and difficult of situations - but also thrive in the face of pressure.

Aimed at students who have mastered the keyboard and now training to achieve high speeds. The updated practice material is more business-oriented making it useful for speed tests. It also includes past papers from LCCI, RSA and Pitman Qualifications examinations.

Contains group games and activities for managers and team leaders. This title offers games that help make a point without lecturing, uncover people problems in a department, spark discussions, and teach lessons about various aspects of making organizations successful.

This Teeline Gold edition of the Word List has doubled in size and contains recommended Teeline outlines for over 12,000 words which might be expected to occur frequently in non-technical material. New appendices of legal and medical words are included.

The flexible Teeline system of shorthand is based on the English alphabet, and gives students scope for developing their own style of writing. This student pack consists of one copy of each of three Teeline Gold books - the course book, the workbook and the word list.

A step-by-step guide for students with examples, exercises and texts covering the Text Processing, Typing, Mailmerge and Word Processing modules at Stage II.

Secretarial Duties is a comprehensive, combined textbook and workbook for Secretaries and those employed in a similar capacity in administration.