Contains over 5 hours practice dictation to give students the practise they need for Teeline success.

Helps students to practice dictation passages to improve their shorthand speed for exam success. This work covers theory principles in logical progression to build skills and confidence.

This course book is designed for short courses of all kinds either in the classroom or for self-study. It contains sufficient theory to lay the foundation for higher speeds for students who chose to progress.

Bestselling author and the most famous woman in a flak jacket Kate Adie sets out on a fascinating journey to discover just who is attracted to living dangerously -- and why.

Contains activities that are integrated within each unit to ensure that candidates practise their key skills and apply theory as they are learning. This work provides guidance through each unit to help learners think about and plan what evidence they will produce for their portfolio.

Dedicated text for the most popular units from the revised OCR Text Processing (Business Professional) suite.

Suitable for management assistants, secretaries and executive assistants, this title deals with various aspects of these vital administrative roles and the necessary skills, including: relationship management, communication and confidence, the secrets of body language, listening and questioning skills, and coping with pressure and stress.

Contains activities that are integrated within each unit to ensure that candidates practise their key skills and apply theory as they are learning. This work provides guidance through each unit to help learners think about and plan what evidence they will produce for their portfolio.

Presents exercises in Teeline for all-important reading practice. This work includes reading and dictation passages that help to prepare students for exam work.

A beginner's guide to the basic theory of Pitman 2000, this title gives you a working vocabulary in clear and easy stages. Specially compiled by experts at Pitman to make self-tuition both simple and stimulating, it should be of use to anyone seeking a first or refresher course in Pitman 2000.

Explains the functions of minutes, the different styles, how to take them accurately and how to listen and summarise. This second edition includes a chapter on 'The Requirements of the Freedom of Information Act'. It provides advice on topics such as: setting up a meeting; sections of a meeting; the agenda; personal preparation; and more.

Offers practical support for the OCR Certificate in Administration. This title covers Units 1-4 with tasks to reinforce learning. It engages students with practical assignments and case studies, and helps students discover how administration is carried out in the workplace.

Pitman New Era shorthand is geared to the needs of top secretaries and professional shorthand writers. This title includes short forms, phrase drills and 'practical dictation' sections of letters, memos and reports. It provides appendices with advice on the treatment of figures and verbatim reporting.

Offers practical support for the OCR Certificate in Administration. This title covers Units 1-4 with tasks to reinforce learning. It engages students with practical assignments and case studies, and helps students discover how administration is carried out in the workplace.

Too many people operate in teams that perform well below their potential. This title outlines a 3-step process that can benefit work teams, project teams, problem solving teams, leadership teams, and more. It includes numerous examples of cases where teams have achieved greatness and shows readers how to become a positive example unto themselves.

Guide to the changing workplace which should give workers and management leaders the skills and strategies they need to redefine their roles and relationships, re-establish balance, and create new workplace models. It also addresses the need for corporate change.

This student text covers the four units needed for assessment: preparing routine business documents; working with colleagues and customers; preparing for work in business organizations and following routine office procedures.

From time to time, everyone is hit with a moment in which setbacks suddenly occur. In these moments, the difference between success and failure comes down to how well one handles the pressure. This book shows readers how they can not only survive the most stressful and difficult of situations - but also thrive in the face of pressure.