Not all training requires a formal classroom or complex computer solutions. For some tasks, a job aid is the most efficient and accurate way to get the performance trainers want. This updated classic reflects the current technology and emergent thought on cognitive distribution, workflow engineering, and knowledge and learning content management.
Examines the opportunities presented by e-learning, informal learning, independent learning, knowledge management, globalization, object-oriented design, wireless technologies, and more. The authors redefine the nature and function of training and trainers as they offer: a tour of the possibilities; a guide to professional development; and more.