Forming groups is easier than it's ever been: unpaid volunteers can build an encyclopaedia together in their spare time, mistreated customers can join forces to get their revenge on airlines and high street banks, and one man with a laptop can raise an army to help recover a stolen phone. This book presents tools to make group action a reality.

Welcome to the new future of involvement. Forming groups is easier than it s ever been: unpaid volunteers can build an encyclopaedia together in their spare time, mistreated customers can join forces to get their revenge on airlines and high street banks, and one man with a laptop can raise an army to help recover a stolen phone. The results of this new world of easy collaboration can be both goo

What is the status of the Free and Open Source Software (F/OSS) revolution? This work brings together Free and Open Source software researchers and analysts to to address this question, examining specific aspects of F/OSS.