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Books by Ivanka Menken
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ITIL V3 MALC - Managing Across the Lifecycle Full Certification Online Learning and Study Book Course - The ITIL V3 Intermediate a Paperback book by Gerard Blokdijk, Ivanka Menken and Tim Malone

ITIL V3 MALC - Managing Across the Lifecycle Full Certification Online Learning and Study Book Course - The ITIL V3 Intermediateby Gerard Blokdijk, Ivanka Menken and Tim Malone

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Cloud Computing Best Practice Guide a Paperback book by Gerard Blokdijk and Ivanka Menken

Cloud Computing Best Practice Guideby Gerard Blokdijk and Ivanka Menken

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The Financial Management Toolkit - The Missing Financial Management Planning, Process, Theory and Tools Guide - ITIL Compliant a Paperback book by Gerard Blokdijk, Ivanka Menken and Claire Engle

The Financial Management Toolkit - The Missing Financial Management Planning, Process, Theory and Tools Guide - ITIL Compliantby Gerard Blokdijk, Ivanka Menken and Claire Engle

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ITIL V2 Support and Restore (IPSR) Full Certification Online Learning and Study Book Course - The ITIL V2 Practitioner IPSR Comp a Paperback book by Gerard Blokdijk, Ivanka Menken and Tim Malone

ITIL V2 Support and Restore (IPSR) Full Certification Online Learning and Study Book Course - The ITIL V2 Practitioner IPSR Compby Gerard Blokdijk, Ivanka Menken and Tim Malone

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ITIL V3 Service Capability SOA - Service Offerings and Agreements of IT Services Best Practices Study and Implementation Guide - a Paperback book by Gerard Blokdijk and Ivanka Menken

ITIL V3 Service Capability SOA - Service Offerings and Agreements of IT Services Best Practices Study and Implementation Guide -by Gerard Blokdijk and Ivanka Menken

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Problem Management Best Practice Handbook a Paperback book by Gerard Blokdijk and Ivanka Menken

Problem Management Best Practice Handbookby Gerard Blokdijk and Ivanka Menken

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ITIL V2 Release and Control (IPRC) Full Certification Online Learning and Study Book Course - The ITIL V2 Practitioner IPRC Comp a Paperback book by Gerard Blokdijk and Ivanka Menken

ITIL V2 Release and Control (IPRC) Full Certification Online Learning and Study Book Course - The ITIL V2 Practitioner IPRC Compby Gerard Blokdijk and Ivanka Menken

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Contact Center Complete Handbook - How to Analyze, Assess, Manage and Deliver Customer Business Needs and Exceed Customer Expect a Paperback book by Gerard Blokdijk and Ivanka Menken

Contact Center Complete Handbook - How to Analyze, Assess, Manage and Deliver Customer Business Needs and Exceed Customer Expectby Gerard Blokdijk and Ivanka Menken

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Mastering IT Service Management a Paperback book by Gerard Blokdijk and Ivanka Menken

Mastering IT Service Managementby Gerard Blokdijk and Ivanka Menken

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ITIL V2 Plan and Improve (IPPI) Full Certification Online Learning and Study Book Course - The ITIL V2 Practitioner IPPI Complet a Paperback book by Gerard Blokdijk, Ivanka Menken and Tim Malone

ITIL V2 Plan and Improve (IPPI) Full Certification Online Learning and Study Book Course - The ITIL V2 Practitioner IPPI Completby Gerard Blokdijk, Ivanka Menken and Tim Malone

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Cloud Computing Foundation Complete Certification Kit - Study Guide Book And Online Course a Paperback book by Gerard Blokdijk and Ivanka Menken

Cloud Computing Foundation Complete Certification Kit - Study Guide Book And Online Courseby Gerard Blokdijk and Ivanka Menken

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ITIL V3 Service Strategy Demand Management of IT Services Practical and Complete Handbook a Paperback book by Ivanka Menken

ITIL V3 Service Strategy Demand Management of IT Services Practical and Complete Handbookby Ivanka Menken

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Knowledge Management Best Practice WorkBook a Paperback book by Gerard Blokdijk and Ivanka Menken

Knowledge Management Best Practice WorkBookby Gerard Blokdijk and Ivanka Menken

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Knowledge Management and ITIL V3 a Paperback book by Ivanka Menken

Knowledge Management and ITIL V3by Ivanka Menken

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ITIL V3 Service Capability RCV - Release, Control and Validation of IT Services Best Practices Study and Implementation Guide - a Paperback book by Gerard Blokdijk and Ivanka Menken

ITIL V3 Service Capability RCV - Release, Control and Validation of IT Services Best Practices Study and Implementation Guide - by Gerard Blokdijk and Ivanka Menken

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ITIL V2 Agree and Define (IPAD) Full Certification Online Learning and Study Book Course - The ITIL V2 Practitioner IPAD Complet a Paperback book by Gerard Blokdijk and Ivanka Menken

ITIL V2 Agree and Define (IPAD) Full Certification Online Learning and Study Book Course - The ITIL V2 Practitioner IPAD Completby Gerard Blokdijk and Ivanka Menken

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  • £419.95
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Service Asset And Configuration Manageme a Paperback book by Ivanka Menken

Service Asset And Configuration Managemeby Ivanka Menken

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Support Center Complete Handbook - How to Analyze, Assess, Manage and Deliver Customer Business Needs and Exceed Customer Expect a Paperback book by Gerard Blokdijk and Ivanka Menken

Support Center Complete Handbook - How to Analyze, Assess, Manage and Deliver Customer Business Needs and Exceed Customer Expectby Gerard Blokdijk and Ivanka Menken

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Cloud Computing Best Practice Specialist Guide for SaaS and Web Applications a Paperback book by Gerard Blokdijk and Ivanka Menken

Cloud Computing Best Practice Specialist Guide for SaaS and Web Applicationsby Gerard Blokdijk and Ivanka Menken

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IT Service Continuity Management and Disaster Recovery Best Practice Handbook a Paperback book by Gerard Blokdijk and Ivanka Menken

IT Service Continuity Management and Disaster Recovery Best Practice Handbookby Gerard Blokdijk and Ivanka Menken

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