This new edition includes chapters on resource management; business plans; quality management; corporate governance; and international, external and internal relations, taking account of changes in the public sector. Each chapter has review topics and putting into practice exercises.
Offers a comprehensive look at managing people, which is a vital part of making organisations work well. This book discusses the central debates in this area. With ethical undercurrent, it looks at different ways of understanding people, offering approachable introductions to both psychology and sociology.