The Baldrige criteria are used by thousands of organizations around the world to evaluate their progress toward becoming the best in their fields. This guide provides the answers to the questions most commonly asked about the award and the criteria. It also provides a brief explanation of each of the 18 items in the Baldrige criteria.
Radio Frequency Identification uses tags to store and remotely retrieve data. This guide focuses on just what certification candidates need to know to pass the exam. It is accompanied by a CD-ROM that contains one practice exam and an electronic book.
Enables companies to master the exhaustive criteria of the nation's leading business performance award. This book reveals what examiners look for in each area and provides suggestions to achieve results.