A guide to providing a successful customer service, written in the style of a parable, including advice on how to define a vision, learn what a customer really wants and institute effective systems to achieve excellent bottom line results.

This text presents a simple system for inspiring employees. It is based on three ideas: work must be seen as important; workers must be put in control of their own production; and managers must cheer their workers on.

Through a series of easy-to-follow steps and powerful strategies, this volume shows how readers can create lasting prosperity. It focuses on concepts like commitment, intensity, purpose and fun, to craft a new paradigm for unlimited success.

Written in the manner of a parable, this title also aims to be an inspirational guide that explores the benefits of working together in a team. It follows the experiences of Alan, who is fired for having a lone-wolf mentality.