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Delivery

Your delivery options, charges and times

Free UK delivery on all orders

We offer FREE delivery on all items when they are sent:

- to your local Borders store for you to pick up, or

- second class (3-5 working days from dispatch) with all items sent together

 

DVDs and books are always sent separately.

Delivery times

- Standard (second class): 2-5 days from date of dispatch.

- Express (first class): 1-2 days from date of dispatch.

 

UK delivery options and charges

Books

Delivery option

Cost

Estimated delivery time

To your nearest Borders store

Free

3-5 days from dispatch

(allow 24 hours for dispatch).

Standard

together

All items sent together by second class.

Free

3-5 days from dispatch

(allow 24 hours for dispatch).

Express

together

All items sent together by first class.

£2.99 plus 70p per book.

 

If you order 2 books, your delivery charge is £4.39.

1-2 days from dispatch

(allow 24 hours for dispatch).

Standard

separately.

Each item sent second class as soon as it’s available.

 

£1.56 plus 70p per book.

 

If you order 3 books, your delivery charge is £5.01.

3-5 days from dispatch

(allow 24 hours for dispatch).

Express

separately.

Each item sent first class as soon as it’s available.

£2.99 plus 70p per book.

 

1-2 days from dispatch

(allow 24 hours for dispatch).

DVDs

Delivery

option

Cost

Estimated delivery time

To your nearest Borders store

Free

3-5 days from dispatch

(allow 24 hours for dispatch)

Standard

together

All items sent together by second class.

Free

3-5 days from dispatch

(allow 24 hours for dispatch)

Express

together

All items sent together by first class.

£1.25 plus 35p per DVD.

 

Next working day from dispatch  (allow 24 hours for dispatch).

Standard

separately.

Each item sent second class as soon as it’s available.

£1.00 plus 25p per DVD.

 

If you order 3 DVDs, your delivery charge is £1.75

3-5 days from dispatch

(allow 24 hours for dispatch).

Express

separately.

Each item sent first class as soon as its available.

£1.00 plus 25p per DVD.

 

Next working day from dispatch  (allow 24 hours for dispatch).

 

Once you’ve chosen your delivery option, you can’t change your mind.

It usually takes around 24 hours to get your Borders item(s) ready to send. Once they’re ready, we dispatch them from our warehouse. The delivery times given are from date of dispatch, not from when you place your order. For more information, please see our terms and conditions.

Can I change my address after I’ve ordered?

Delivery to other EU countries

This includes the Republic of Ireland:

- Books: £3.99 plus 99p per book

- DVDs: £3.99 plus 60p per DVD

Items are sent by Surface mail and delivery usually takes 7-14 working days from dispatch.

More delivery information

- We don’t take any money from your card until your order is ready to send.

- Books and DVDs are always sent separately.

- Delivery is by Royal Mail.

- We’re not able to deliver to airports.

- We’re not able to deliver outside the EU.

 

Any queries?

Call us on 0800 157 1577 (9am-5pm Monday-Friday) or email us