How do leaders view themselves? What thought processes govern their actions? This book probes the psychology of leadership.

Crises affect all of us. As managers, we need to identify potential crises and deal with them as best we can. We can't prevent all crises but we can avoid some and prepare for others. This title offers a practical hands-on method for looking at crises - from developing a crises audit to learning from past crises.

PR disasters. Clashes between global managers. Faulty products. This guide helps marketers learn to navigate when the environment or the product starts to sour. It presents common managerial dilemmas and offers advice on how to resolve them.

Driving change is a difficult but necessary requirement for competing in today's marketplace. This guide shows how to get employees to embrace the need for change and work together to take advantage of new business realities. It shows them how to: combat cynicism and gain support, generate short-term wins, and overcome major obstacles to change.

Green Business Strategy is no longer an option; the future depends on it. This collection gets to the heart of why you should and must put a socially-responsible strategy at the top of your CEO's agenda.

Looks at the often messy and difficult process of changing workplace culture. This collection features articles that examine why there is resistance to change on the corporate and individual level. It explains the effect of passive aversion to cultural problems on company performance.

Outlines proactive ways to focus on mission-critical tasks, eliminate or delegate non-priority projects, control interruptions, and avoid distractions. This guide instructs readers how to set goals and focus on high-priority tasks, organise their space and save their time, and use scheduling tools that work for them.

Offers ideas about planning, team building, motivation, mid-course assessment and correction, and after-project review. This guide helps managers determine whether and how to make the critical tradeoffs between time, cost, and quality that are the essence of project management.

Offers managers comprehensive advice on how to help employees grow professionally and achieve their goals. This volume covers the full spectrum of effective mentoring and the nuts and bolts of coaching. Managers learn how to master special mentoring challenges, improve listening skills, and provide ongoing support to their employees.

With tips on eye contact, asserting oneself in uncomfortable situations, speaking directly, and giving constructive criticism, this is a guide to using the spoken word more effectively. It includes fast and actionable tools and strategies for improving critical management skills.

Many companies struggle with the task of delivering products customers when and where they want them. This volume teaches companies how to beat the competition, stripping waste from each step in their value-delivery process.

Suitable for managers who seek to develop the skills and capabilities that can help them excel in a complex business world, this work covers topics ranging from hiring and retaining good people to motivating and developing team members, from understanding key financial statements to delegating work effectively.

Highlights what every company must know to successfully enter and compete in the world's fastest-growing economy. This book helps multinational corporations and the managers who work in them understand the implications of China's current stage of development and develop strategies for effectively competing in this environment.

Explains that long-standing economic concepts provide the understanding to succeed in the information age. This book explains the moves that help business leaders navigate successfully through the information economy. It argues that managers must understand the fundamental economics of information technology to develop effective strategies.

Presents a collection of articles that helps organizations understand how best to hire and retain their top employees in a competitive job market. These articles provide the reader with perspectives not only on how to hire and retain people, but also why employees leave and how to utilize their skills even after they're gone.

Explains what effective meetings entail and shows how to make them happen. This book instructs readers how to: plan and run effective meetings; set agendas that work; handle problem behaviours and keep meetings on track; energize participants to take action; and, close meetings and identify next steps.