A reference tool for businesses with growth potential, filled with insights and guidance from sme specialists in Finance, HR, Marketing, Innovation, People and IT, as well as help on enterprise risk and useful legal advice. It helps you ensure and manage business growth, particularly in challenging economic conditions.

Presents the type of business that many aspire towards - a business able to align its internal functions (sales, marketing etc) in order to collaborate with its key customers in the creation of real and unique value for mutual benefit. This title shows you how to target your customers effectively.

Covers different stages of property development. This book includes both practical 'how-to' advice and important guidance on making a profit from property. It includes information on: changes to tax/vat incentives; the impact of the credit crunch on the UK property market; and, the rise and fall (and potential rise again) of the buy-to-let market.

Provides advice to managers and team leaders on how to manage people in their teams - getting the best results from them and dealing with any people problems that may arise. This book covers every aspect that involves getting things done through people, including: leadership, motivating people, team building, interviewing, and rewarding people.

Presents guidance on what you need to become a leader in the form of a dialogue with a young business executive. This work discusses the various fundamental aspects of leadership including the qualities of leadership, leadership styles, leadership functions, the difference between leadership and management, and strategic leadership.

Features over 1000 practice questions that help you to improve your technique prior to taking a psychometric test in a real-life assessment situation. This title covers such types of tests as: verbal and numerical reasoning, personality questionnaires, non-verbal reasoning (including diagrammatic reasoning), mechanical comprehension and IQ tests.

Looks at individual behaviour, what drives it and how to cope with it. This book explains how to recognize and understand difficult people and their actions as a means to resolve problematic situations and awkward issues. It is suitable for managers looking to improve performance.

Offers essential preparation for those faced with numerical psychometric tests. This book contains explanations of answers with interpretations of scores. It emphasises on acquiring the necessary key skills. It provides readers with an opportunity to improve on their expected scores.

A guide to preparing for your driving test. It includes advice on both the practical and theory tests, as well as the highway code. It covers: getting to know the car; the first steps in learning to drive; handling all the manoeuvres; using common sense and avoiding danger; and, dealing with difficult situations and basic maintenance.

Verbal reasoning or literacy tests are commonly used for selection and assessment purposes in order to establish how competent candidates are in their use of English. This title helps those who prepare for such tests. It offers advice on improving skills and test techniques, as well as many practice questions.

Explains how 40 successful entrepreneurs managed to defy the odds and turn their dreams into reality. This title tells how they decided what to do, how they got started, how they found the money they needed and how they went about it, revealing how they had doubts, made stupid mistakes, and encountered overwhelming frustrations along the way.

Application forms are designed to filter out unsuitable applicants and to ensure candidates for interview can be assessed objectively. How do you make sure that you pitch yourself properly and ensure your job application is more successful than those of others in the candidate pool? This book holds the answer.

Neuro-Linguistic Programming (NLP) is one of the most powerful communication tools. This title helps those to become successful at work through: setting effective goals; building quality relationships with colleagues and business associates; replacing conflict with co-operation; and, managing mental activities for greater self-control.

Numeracy tests are amongst the most common forms of assessment. This edition provides practical advice and practice questions to help candidates gain the skills and confidence to succeed. It deals with the three most common types of intermediate level numeracy test: data interpretation, number problems and number sequences.

Shows you how to maintain morale in tough times, deal with a crisis, show courage to colleagues and lead others by your example, whilst discovering the importance of planning for a VIP visit and how to negotiate with a warlord. This title is suitable for aspiring leaders - or those already in command.

To guarantee the credibility and value of an NVQ - irrespective of subject matter - it is critical that standards are maintained to ensure consistency nationwide. This title shows, from the assessor's point of view, the standards expected to ensure objectivity and consistency when assessing and marking the work submitted by the candidate.

Developing a value proposition has become a prime consideration for businesses. This title provides guidance for business leaders - demonstrating why having a strong value proposition is so important for a company. It shows readers how to build, deliver and harness value propositions to create profitable growth for a business.

With a range of IQ tests and searching questionnaires, this workbook helps job seekers work out what area of work they should be focusing on by identifying their interests and strengths and scientifically interpreting which jobs they are suited to. It focuses on careers guidance, preparation and personal performance improvement.

A practical guide to over 50 types of difficult people such as angry people, blamers, impatient people, workaholics and gossips. It includes tried and tested tips for handling 'difficult' people in 'difficult' situations, based on a real understanding of their behaviour.

Contains a selection of forms, models and exercises and an explanation of how and when to use them. This title covers aspects of a coaching relationship, from coaching briefs and contracts through to planning for the future. It is designed to be used like a reference book to dip into the topic when needed.