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Although more products and services are available than ever before, companies are still sending out the wrong message by giving their customers boring, apathetic, impatient, and uninspired service, when an organisation's commercial success is incumbent upon making customers feel valued. Customer Loyalty Guaranteed shows leaders at all levels how to awaken the spirit to serve in every employee. It includes the seven customer service personalities that build unbreakable customer loyalty and practices for maintaining remarkable service over the long-term.Customer service gurus Chip Bell and John Patterson provide fresh concepts on how organisations must deal with today's new customer, and show companies how to infuse their organisations with passion that customers will connect to.
New-Fast shipping from trusted wholesaler with many exclusive publisher contracts. May have slight edge wear from being on the shelf. May have remainder mark. 
Shows some signs of wear, and may have some markings on the inside. Shipped to over one million happy customers. Your purchase benefits world literacy! 
New, unread, unused and in perfect condition with no missing or damaged pages. 
May be shiny, in some instances dust jackets are not included, no missing pages, no damage to binding, may have a remainder mark. 
1598694685 Brand NEW. all books ship within 1-2 business days..100% satisfaction guarantee. 
1598694685 Brand NEW, all books ship within 1-2 business days...100% satisfaction guarantee. 
1598694685 Brand New. all books ship within 1-2 business days..100% satisfaction guarantee. 
1598694685 Brand NEW. all books ship within 1-2 business days..100% satisfaction guarantee. 
Satisfaction Guaranteed. Shipped quickly. 2007. Paperback. Used, very good. Very good overall with light to moderate wear. No dust jacket. 
1598694685 NEW BOOK. We provide excellent customer service to you, our customer. 
-Great Buy! -May be slightly hurt and may have remainder mark-100% Satisfaction Guarantee. 
Brand new book! Advance Reader Copy or Uncorrected Proof in softcover, cover art may not match retail copy. Buy with confidence from a Work At Home Mom! 