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You are here: Borders
» Second-hand books
Punching In
by Alex Frankel
Curious to know just what happens behind the 'employees only' doors of big companies, journalist Alex Frankel embarked on an undercover reporting project to find out how some of America's well-known companies win the hearts and minds of their retail and service employees.Frankel knew the only way to find answers was to go native. During a two-year urban adventure through the world of commerce, Frankel applied for and was hired by a half-dozen companies: he proudly wore the brown uniform of the UPS driver, folded endless stacks of T-shirts at Gap, brewed espressos for the hordes at Starbucks, interviewed (but failed to get hired) at Whole Foods, enrolled in management training at Enterprise Rent-A-Car, and sold iPods at the Apple Store. At the heart of Punching In lies Frankel's quest to find out how some of the giants of commerce turn thousands of average job applicants into loyal-even fanatical-workers. How do they identify and recruit workers who will best fit their companies? How do they indoctrinate employees into their corporate cultures and make them perfect messengers of their brands? Along the way Frankel pauses long enough to wonder why he is so often immune to corporate attempts to win employees over.
25 Used & Rare copies available from £7.33
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- Hungry Bookworm
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- £7.33
New books small to none shelf wear An appparently unread copy in perfect condition. Dust cover is intact pages are clean and not marked by notes or folds of any kind. This is suitable for presenting as a gift. Return Policy Any defects, damages, or material differences with your item, must be reported to us within 7 days of receipt of the item or 30 days from date of shipment. The returned merchandise must be postmarked within 30 days of the shipment notification. Non-deliveries must be repo.
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- quickbooks11
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- £7.52
Ships within 24 hour, never read. Remainder mark.
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- quickbooks11
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- £7.82
Ships within 24 hours, never read.
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- Hall Street Books
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- £7.92
2008-Paperback----Used-Good-Hall Street Books proudly ships from Brooklyn, NY. All orders are processed and shipped within 24 hours, M-F. 100% money back No-Worry guarantee with expedited delivery and delivery confirmation available.
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- Hall Street Books
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- £7.92
2008-Paperback-May contain minor shelf-wear. Otherwise, volume un-read and in "As-New" condition. -Used-Like New-Hall Street Books proudly ships from Brooklyn, NY. All orders are processed and shipped within 24 hours, M-F. 100% money back No-Worry guarantee with expedited delivery and delivery confirmation available.
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- mybookmarket
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- £8.57
0060849673 Brand New Book With Remainder Mark. May Have Slight Shelf Wear. In-Stock Now For Immediate Secure Packaging & Delivery.
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- spellbound
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- £8.70
0060849673 Ships next business day. NEW/UNREAD! ! ! Text is Clean and Unmarked! --Be Sure to Compare Seller Feedback and Ratings before Purchasing--Has a small black ink mark on bottom/exterior edge of pages. May have light shelf wear to cover from storage, if any.
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- All Books For Less
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- £9.19
New, Publisher overstock, may have small remainder mark. Excellent condition, never read, purchased from publisher as excess inventory.
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- Book Closeouts
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New, Publisher overstock, may have small remainder mark. Excellent condition, never read, purchased from publisher as excess inventory.
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- TheBookTable
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- £11.02
A Brand New Copy. Never Read. Buy with confidence from an Independent Bookstore where the owners, a husband and wife team, have over 30 years of combined bookselling experience.
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- A1Books.com
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- £12.01
NO EXPEDITED SHIPPING! Brand new item.
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- Paperbackshop
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- £13.47
Journalist Frankel went undercover and joined the ranks of low-paid, retail, and service employees of some of America's best-known companies to find out how these companies train thousands of average individuals, turn them into cheerleaders for their...
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- A1Books.com
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- £13.70
Brand new book.
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- Paperbackshop
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- £14.39
Presents the author's quest to find out: how some of the giants of commerce turn thousands of average job applicants into loyal-even fanatical-workers; how do they identify and recruit workers who will best fit their companies; and, how do they indoct...
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- Alibris
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- £15.23
Trade paperback (US). Glued binding. 222 p.
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- PROFILEBOOKS
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- £15.37
May have light shelf wear and ink mark (remainder mark) on outer edge.
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- MediaCompass LLC
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- £15.40
Softcover. From an inventory that is 100% brand-new, 100% direct from the publishers' distribution channel. We carry NO pre-owned, NO remaindered. We pack in CARDBOARD to ensure the pristine quality is maintained. (Bubble-wrap alone is NOT sufficient to protect from USPS equipment. ) Guaranteed brand-NEW, protected with CARDBOARD, your satisfaction is guaranteed. BKLUVID: 9780060849672.
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- Montclair Book Center
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- £15.87
NEW BOOK.
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