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BRAND NEW and ready for dispatch. Delivery normally within 4/7 days. Our reputation is built on our Speedy Delivery Service and our Customer Service Team. 
This book is printed on demand (allow 1-2 weeks for printing) (Paperback) 
This book centers on the ability of an IT organization to deliver and support IT services on a day to day basis. The focus is on practical aspects of the ITIL v3 Service Lifecycle and processes associated with Planning, Protection and Optimization whi... 
This book is printed on demand [allow 1-2 weeks for printing]. (00216 pages) lang=english accessory: no accessory (Paperback ) 
This book is printed on demand [allow 1-2 weeks for printing]. (00168 pages) lang=english accessory: no accessory (Paperback ) 
The first edition of this book is regarded as a classic in its field. Now, in an expanded and updated version of The Art of Service's book, the authors once again present a step-by-step guide to ITIL v3 PPO. This book centers on the ability of an IT... 