Your basket is currently empty
BRAND NEW and ready for dispatch. Delivery normally within 4/7 days. Our reputation is built on our Speedy Delivery Service and our Customer Service Team. 
This book is printed on demand (allow 1-2 weeks for printing) (Paperback) 
This book is printed on demand [allow 1-2 weeks for printing]. (00196 pages) lang=english accessory: no accessory (Paperback ) 
In business and IT, you have to know your customer and understand how your company interacts with him or her. The current term for this is Business Relationship Management (BRM), and The BRM Handbook is the best textbook for managers on the mechanics... 
PLEASE NOTE: All books are promptly imported from the UK using DHL or Royal Mail international mail WITH TRACKING NUMBER. Print on demand title. D elivery is typically 5-10 working days. Please do not select expedited shipping. Professional and reliable bookseller (est.1987). 