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The runaway international bestseller with more than 600,000 copies sold, now expanded to make its message even more compelling for todays market leaders.. Why is it that Casio can sell a calculator more cheaply than Kelloggs can sell a box of corn flakes? Why can FedEx absolutely, positively deliver your package overnight but airlines have trouble keeping track of your bags? What does your company do better than anyone else? What unique value do you provide to your customers? How will you increase that value next year? As customers demands for the highest quality products, best services, and lowest prices increase daily, the rules for market leadership are changing. Once powerful companies that havent gotten the message are faltering, while others, new and old, are thriving. In disarmingly simple and provocative terms, Treacy and Wiersema show what it takes to become a leader in your market, and stay there, in an ever more sophisticated and demanding world.
Used VG+ trade paper back copy that is unmarked with tight binding and no spine crease. Light storage scratches on cover, minor outer page-edge soil. 
Paperback With Shelf Wear To The Edges & Corners Of The Cover. Clean Pages. Great Customer Service. We Stand Behind All Of Our Products. 
Book has appearance of light use with no easily noticeable wear. Millions of satisfied customers and climbing. Thriftbooks is the name you can trust, guaranteed. Spend Less. Read More. 
A wonderful copy with some minor edgewear to the cover. -, Trade PaperBack, Very Good / 
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Slight cover wear with minor scuffing to edges. GoodwillnyBooks is committed to providing each customer with the highest standard of customer service. You may return new items within 30 days of delivery for a full refund. 
A wonderful copy with some minor edgewear to the cover. -, Trade PaperBack, Very Good / 
Light shelf wear and minimal interior marks. Millions of satisfied customers and climbing. Thriftbooks is the name you can trust, guaranteed. Spend Less. Read More. 
36-U Books rated "Good" may have some notes, underlining, or highlighting. These books also may contain the previous owner's name, stamp, sticker, or gift inscription, or may be library discards. 
A copy that has been read, but remains in clean condition. All pages are intact, and the cover is intact (including dustcover, if applicable). The spine may show signs of wear. Pages can include limited notes and highlighting, and the copy can include "from the library of" labels. Return Policy Any defects, damages, or material differences with your item, must be reported to us within 7 days of receipt of the item or 30 days from date of shipment. The returned merchandise must be postmarke. 
0201407191 Fast Shipping. Book torn, creased, missing dust jacket or otherwise damaged. 
Light shelf wear and minimal interior marks. Millions of satisfied customers and climbing. Thriftbooks is the name you can trust, guaranteed. Spend Less. Read More. 
Shows some signs of wear, and may have some markings on the inside. Shipped to over one million happy customers. Your purchase benefits world literacy! 
0201407191 Fast Shipping. Book torn, creased, missing dust jacket or otherwise damaged. Customer Service is our #1 priority. 
Underlines on 2 pages-soft back book like New with no jacket as issued * Unmarked*Ships in a padded water tight bubble bag* All merchandise is fully guaranteed* Buy from a professional company that cares about your satisfaction*G. 