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Former Library book. Great condition for a used book! Minimal wear. Shipped to over one million happy customers. Your purchase benefits world literacy! 
May have price sticker on front. Some wear to cover and edges, otherwise good condition. 
Sewn binding. Cloth over boards. 256 p. Audience: General/trade. 
0787944386 Brand new book in flawless condition. No remainder marks, price clips or other imperfections. 
Paperback. Almost New. Almost new condition. SKU: 23598941 All orders shipped within 1 business day. 14 day money back guarantee ISBN: 9780787988487. 
Paperback. Almost new condition. Almost new condition. SKU: 24641423 All orders shipped within 1 business day. 14 day money back guarantee ISBN: 9780787988487. 
Paperback. Almost New. Almost new condition. SKU: 24241992 All orders shipped within 1 business day. 14 day money back guarantee ISBN: 9780787988487. 
PLEASE NOTE: All books are promptly imported from the UK using International Priority Airmail. Delivery is typically 5-10 working days. Please do not select expedited shipping. Heavier and more expensive items have tracking number. Professional and reliable bookseller (est.1987). This thorougly revised classic provides guidelines for HR and Training professional on how to quickly determine performance needs before investing precious time and resources. When trainers, consultants, and problem-solvers need to figure out whatâ²s wrong with an organization--and they need a solution fast--they need this book..... 