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Knowledge has always resided in organizations - but it wasn't until the Information Age put a premium on ideas that intellectual capital was recognized as a critical resource. Now, forces like technology, globalization, and the rise of free agency and virtual workplaces are bringing another form of 'hidden' capital to the forefront. In Good Company is the first book to examine the role that social capital - a company's 'stock' of human connections such as trust, personal networks, and a sense of community - plays in thriving organizations. Written by leading knowledge management experts Don Cohen and Laurence Prusak, this groundbreaking book argues that social capital is so integral to business life that without it, cooperative action - and consequently productive work - isn't possible. The authors help today's leaders understand the nature and value of social capital, suggest ways they can encourage and enhance it, and explore how they can protect this vital but increasingly vulnerable resource in a volatile, virtual world. Drawing on major social and economic theories, and the experiences of organizations including the World Bank, Aventis Pharma, Alcoa, Russell Reynolds, and UPS, In Good Company identifies the social elements that contribute to knowledge sharing, innovation, and high productivity. The authors convincingly show how almost every managerial decision-from hiring, firing, and promotion to implementing new technologies to designing office space - is an opportunity for social capital investment or loss. They also reveal the benefits that derive from investments in social capital, such as greater commitment and cooperation, increased talent retention, and more intelligent responses to customer needs. A landmark book on the critical role that relationships play in organizational success, In Good Company helps employees at all levels recognize the power of social capital to help people work better, and make organizations better places to work. Don Cohen is a writer, consultant, and the editor of Knowledge Directions . Laurence Prusak is Executive Director of the IBM Institute for Knowledge Management and co-author of Working Knowledge: How Organizations Manage What They Know .
Sewn binding. Cloth over boards. 214 p. Audience: General/trade. 
Book is in good reading condition. Cover has wear at edges and corners. Spine has wear at edges. Dust jacket has some wear. 
Water Damaged General Reading Copy, All pages and text intact, May contain highlighting/marking or other serious defects. Major defects may exist which may or may not be noted Customer Service isn't just a motto for us, its a way of life. 
Only lightly used. Book has minimal wear to cover and binding. A few pages may have small creases and minimal underlining. Book selection as BIG as Texas. 
087584913X Overstock copy in sound condition with light wear to edges from shelving. 
Great condition for a used book! Minimal wear. Shipped to over one million happy customers. Your purchase benefits world literacy! 
Dust jacket shows minimal shelf wear. Gentle softening at spine ends. Otherwise the book is in very good condition; pages are clean with NO markings, binding tight. Business. Pasadena's finest independent new and used bookstore.; 0.94 x 9.21 x 6.14 Inches; 224 pages. 
087584913X Ex-Library hardcover in very good condition. Does show blacked out library stamp on top of book. and library stamp and date on inside front page. Dust Jacket in protective cover. Pages like new. 
Sewn binding. Cloth over boards. 214 p. Audience: General/trade. 
Spine fading edges very slighly showing signs of edgewear o/w neat tight copy. 
Light dust jacket edge bumping, text pages unmarked, book is in-hand and available to ship when ordered, mails from Northern VA, USA. 
HARDCOVER, BRAND NEW COPY, Perfect Shape, No Black Remainder Mark, 393-109. 
(224 pages) knowledge has always resided in organizations-but it wasn't until the information age put a premium on ideas that intellectual capital was recognized as a critical resource. now, forces like technology, globalization, and the rise of free agency and virtual workplaces are bringing another form of hidden capital to the forefront. in good company is the first book to examine the role that social capital-a company's stock of human connections such as trust, personal *n*e*t*works, and a sense of community-plays in thriving organizations. written by leading knowledge management experts don cohen and laurence prusak, this groundbreaking book argues that social capital is so integral to business life that without it, cooperative action-and consequently productive work-isn't possible. the authors help today's leaders understand the nature and value of social capital, suggest ways they can encourage and enhance it, and explore how they can protect this vital but increasingly vulnerable resource in a volatile, virtual world. drawing on major social and economic theories, and the experiences of organizations including the world bank, aventis pharma, alcoa, russell reynolds, and ups, in good company identifies the social elements that contribute to knowledge sharing, innovation, and high productivity. the authors convincingly show how almost every managerial decision-from hiring, firing, and promotion to implementing new technologies to designing office space-is an opportunity for social capital investment or loss. they also reveal the benefits that derive from investments in social capital, such as greater commitment and cooperation, increased talent retention, and more intelligent responses to customer needs. a landmark book on the critical role that relationsh1ps play in organizational success, in good company helps employees at all levels recognize the power of social capital to help people work better, and make organizations better places to work. don cohen is 