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In great shape, may have light wear.

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Great Buy! Never Used. May Have a Publisher's Mark. We have over 3, 500, 000 Books Sold!

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1427202346 Brand NEW...All books ship within 1-2 business days...100% satisfaction guarantee.

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1427202346 BrandNEW...All books ship within 1-2 business days..100% satifaction guarantee.

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1427202346 Brand NEW. all books ship within 1-2 business days..100% satisfaction guarantee.

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Publisher overstock. May have remainder mark.

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Hardcover. May include moderately worn cover, writing, markings or slight discoloration. May include moderately worn cover, writing, markings or slight discoloration. SKU: 24643550 All orders shipped within 1 business day. 14 day money back guarantee ISBN: 9781578512546 May include moderately worn cover, writing, markings or slight discoloration. May include moderately worn cover, writing, markings or slight discoloration. SKU: 24643550 All orders shipped within 1 business day. 14 day money back guarantee.

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Shows some signs of wear, and may have some markings on the inside. Shipped to over one million happy customers. Your purchase benefits world literacy!

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Ships within 24 hours! Very nice condition, read once book with some edge wear and corner rubbing to DJ. Pages crisp, clean with no markings. Tiny tear on edge of DJ. Corner clipped top page 1. Always courteous and honest service!

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Crisp, clean, unread hardcover with light shelfwear to the dust jacket-Nice!

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Crisp, clean, unread hardcover with light shelfwear to the dust jacket-Nice! 1 lbs.

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Hardcover. Has minor wear and/or markings. Has minor wear and/or markings. SKU: 24990415 All orders shipped within 1 business day. 14 day money back guarantee ISBN: 9781578512546.

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• £14.44
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2002 Harvard Business Press Hardcover Edition. Slight wear to Dust Jacket, text clean with strong binding. Ships Fast!

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• £14.74
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Clean, tight and unmarked. Pages are smooth and bright with no folds or creases. Minor wear to dust jacket. US orders only, please. Will ship within 24 hours of your order, Monday through Friday. Free delivery confirmation.; 1.2 x 6.9 x 6.5 Inches; 190 pages; John Kotter's international bestseller Leading Change struck a powerful chord with legions of managers everywhere. It acknowledged the cynicism, pain, and fear they faced in implementing large-scale change-but also armed them with an eight-step plan of action for leaping boldly forward in a turbulent world. Now, Kotter and coauthor Dan S. Cohen delve deeper into the subject of change to get to the heart of how change actually happens. Through compelling, real-life stories from people in the trenches, in all kinds of organizations, the authors attack the fundamental problem that underlies every major transformation: How do you go beyond simply getting your message across to truly changing people's behavior? Based on interviews within over 100 organizations in the midst of large-scale change, The Heart of Change delivers the simple yet provocative answer to this question, forever altering the way organizations and individuals approach change. While most companies believe change happens by making people think differently, Kotter and Cohen say the key lies in making them feel differently. They introduce a new dynamic-"see-feel-change"-that fuels action by showing people potent reasons for change that spark their emotions. Organized around the revolutionary eight-step change process introduced in Leading Change, this story-driven book shows how the best change leaders use not just reports or analysis, but gloves, video cameras, airplanes, office design, and other concrete elements to impel people toward positive action. The authors reveal how this appeal to the heart-over the mind-motivates people to overcome even daunting obstacles to change and produce breathtaking results. For individuals in every walk of life and companies in every stage of change, this compact, no-nonsense book captures the heart-and the how-of successful change.

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Never used: bkl 8/09

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1578512549 Not remainder. Packaged carefully for shipping. Ships within 24 hours. Satisfaction guaranteed! !

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Hardcover. Almost new condition. Almost new condition. SKU: 24770571 All orders shipped within 1 business day. 14 day money back guarantee ISBN: 9781578512546.

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Real-life stories of how people change their organizations.

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Brand new item.

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