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• £7.38
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Dust Cover Missing. Book has appearance of light use with no easily noticeable wear. Millions of satisfied customers and climbing. Thriftbooks is the name you can trust, guaranteed. Spend Less. Read More.

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Light shelving wear with minimal damage to cover and bindings. Pages show minor use. Help save a tree. Buy all your used books from Green Earth Books. Read. Recycle and Reuse!

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• £7.44
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1576752984 hardcover with dust jacket.

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• £7.98
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Great book! Book has a long gift inscription in the front, otherwise a good reading copy. Great price! tb.

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• £11.29
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• £11.39
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2006; Paperback; No notes/hiliting; Clean pages; No dog-ears; Strong binding.

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• £11.75
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1576754049 NEW BOOK! ! ! SHIPS IMMEDIATELY! !

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• £12.45
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(264 pages) branded customer service breaks new ground in the field of customer service. it details the next step for marketing specialists who have come to the realisation that significant brand equity is built not just through advertising and public relations efforts. an integrated brand needs to be lived and expressed through every aspect of the brand's organisational culture?especially the human exchange of customer service. janelle barlow is president of tmi us, partner of the multinational consulting organisation, tmi international. she is a leading author, seminar leader, and international speaker. her ability to move people to significant behavioral change is the result of decades of professional speaking. paul stewart is a director of tmi new zealand, which is part of the international human-factor based business solutions company tmi international. tmi works to create exciting company cultures, applying concepts in organisational development, operational processes, internal marketing and communications. (Paperback)

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• £13.00
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• £13.00
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9.3 x 6.4 x 1 inches 264 pages, few pages in 1st chapter is highlighted. White and blue DJ.

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NO EXPEDITED SHIPPING! Brand new item.

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• £14.83
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• £15.59
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Brand new book.

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• £15.80
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First printing. 6.25" x 9.5" 259 pp. Book is like new, very clean and extremely tight. The dustjacket has just a little shelf wear. "In Branded Customer Service they link the dynamics of customer service with the psychology of brand to show how organizations can turn their service delivery into a powerful tool for establishing and maintaining a distinct brand identity. "

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• £16.88
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• £17.43
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Softcover. From an inventory that is 100% brand-new, 100% direct from the publishers' distribution channel. We carry NO pre-owned, NO remaindered. We pack in CARDBOARD to ensure the pristine quality is maintained. (Bubble-wrap alone is NOT sufficient to protect from USPS equipment. ) Guaranteed brand-NEW, protected with CARDBOARD, your satisfaction is guaranteed. BKLUVID: 9781576754047.

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• £17.96
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Trade paperback (US). Glued binding. 264 p. Contains: Illustrations.

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• £18.85
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1576754049 Ships Within 24 Hours. Excellent Customer Service. Upto 15 Days 100% Money Back Gurantee. Try Our Fast! ! ! ! Shipping With Tracking Number.

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• £19.21
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1576752984 Average used book, may have price sticker on front cover. Shows some shelfwear on the edges. Used items may not include extras such as infotrac, CD or other web access codes.