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Job Aids and Performance Support in the Workplace gives us everything we've ever wanted to know about these invaluable tools and techniques! Allison Rossett and Lisa Schafer have created a comprehensive, pragmatic, and very readable guide. The authors don't exaggerate when they claim it's 'knowledge everywhere.'
Not all training requires a formal classroom or complex computer solutions. for some tasks, a job aid is the most efficient and accurate way to get the performance trainers want. this updated classic reflects the current technology and emergent thought on cognitive distribution, workflow engineering, and knowledge and learning content management. illustrations (Hardback) 
Not all training requires a formal classroom or complex computer solutions. For some tasks, a job aid is the most efficient and accurate way to get the performance trainers want. This updated classic reflects the current technology and emergent though... 
PLEASE NOTE: All books are promptly imported from the UK using International Priority Airmail. Delivery is typically 5-10 working days. Please do not select expedited shipping. Heavier and more expensive items have tracking number. Professional and reliable bookseller (est.1987). Praise for Job Aids and Performance Support "Allison Rossett shines her spotlight on performance support through job aids, low and high tech, available now and coming soon. She and co-author Lisa Schafer dazzle us with possibilities for Planners (for just before and after the performance challenge) and Sidekicks (great term! for what to do right now). Lively language, wide-ranging examples, and cautions about possible dark sides make this book an invaluable sidekick for performance-focused professionals. "-Mary L. Broad, international consultant and author, Beyond Transfer of Training "This is PS, performance support that isnâ²t always electronic or part of an elaborate sy... 
Praise for "Job Aids and Performance Support" "Allison Rossett shines her spotlight on performance support through job aids, low and high tech, available now and coming soon. She and co-author Lisa Schafer dazzle us with possibilities for Planners (... 
Glued binding. Paper over boards. 216 p. Contains: Illustrations. Essential Knowledge Resource (Hardcover). 
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