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The most powerful word in the language is one that most people find difficult to say. Yet when we know how to use it correctly, it has the power to profoundly transform our lives. That word is 'No'. In Getting to Yes, William Ury helped millions of people across the world discover how to transform their working and personal relationships by saying Yes. In this wise and insightful 'prequel' to the international bestseller, Ury asserts that, although you may be able to say Yes, you cannot get to the right Yes until you know how to say No. Most of us are reluctant to say No when we fear the word could spoil relationships with bosses; lose the deal with clients or upset family members. This indispensable book will help readers know whether and how to say No and provides a simple, proven five-step solution and tried and tested techniques to tackle this everyday dilemma.
* Contains some slight underlining * Good Condition for being read. ** Shop the most eco-conscious seller and keep the earth clean! ** 
Former Library book. Great condition for a used book! Minimal wear. Shipped to over one million happy customers. Your purchase benefits world literacy! 
Former Library book. Shows definite wear, and perhaps considerable marking on inside. Shipped to over one million happy customers. Your purchase benefits world literacy! 
Book shows minor use. Cover and Binding have minimal wear and the pages have only minimal creases. A tradition of southern quality and service. All books guaranteed at the Atlanta Book Company. 
0553804987 Hardcover with moderate shelf-wear, chipping and bumping to dust jacket cover, board edges, and spine. Spine is slightly cocked. Inside pages are free from underlining, note taking, and/or highlighting. ELIGIBLE FOR! Buy with confidence. Please leave feedback after your purchase. It helps other buyers know we are a responsible and reliable seller. Thank you! 
From the author of the phenomenal international bestseller getting to yes, this book demonstrates how to say no and still get to yes. illustrations (Paperback) 
0553384260 **Softcover**--Exact ISBN Match--Has mild writing in margins. Mild shelf wear. Absolutely no spine creasing. Ships Quickly-IN STOCK-Satisfaction Guaranteed! 
0553804987 Binding is HARDCOVER. Very Good in Very Good Jacket. First Printing. 